How long does it take to get my tickets from Ticketmaster? (2023)

Why is it taking so long to get my tickets from Ticketmaster?

A delivery delay is used to prevent tickets from being accessed until we can confirm everyone has adhered to the event ticket limit and didn't use unfair ticket technology to buy in bulk.

The only tickets that will show up are those that fall between the Sales Start and Sell Until dates listed. If the Sell Until date is in the past, the tickets will no longer appear.

If you have selected Print-at-Home as your delivery option, you will need to print and take a physical copy of your tickets to the venue. You will not be able to show your tickets on your phone screen at the venue, as the barcode will need to be printed in order for venue staff to scan and validate your ticket.

Just under two weeks before a festival was the best time to buy passes — Prices were 30% below average 13 days before the festival start and 24% below average 12 days out. 24% of concert tickets and 25% of festival tickets bought on the resale market are purchased in the week leading up to the event.

The only way to know your tickets are authentic, is to buy Ticketmaster “Verified Tickets” directly from Ticketmaster or Live Nation, or get them at the venue box office. These tickets will always be 100% authentic.

Chat With Us

Sign into your Ticketmaster account. If you have an order under "Order Details", simply click on the "Live Chat" button to the bottom right of your screen 24/7. We appreciate your patience and understanding during this unprecedented time.

If you don't see an option to add your boarding pass, ticket, or other pass to the Wallet app, contact the merchant or company that issued it to make sure they support passes in the Wallet app.

Skip the hassle of a meeting spot and visit Ticketmaster today to send tickets to everyone in just a few taps. Can I use a screenshot of my mobile ticket to enter? Your barcode includes technology to protect it, so you won't be able to use screenshots or print outs.

Do Ticketmaster still do paper tickets?

You get your tickets right away, no box office collection lines or mail delivery to wait for. You print them at your convenience. You can forward them to others attending the event so they can print their own tickets.

Although we strongly suggest printing your e-tickets (perhaps using a friend's or local printing outlet if you don't have your own printer), it is possible to gain entry to the event by saving your e-ticket to your mobile device.

You can print your e-tickets in Pdf (Adobe Acrobat Reader) format after payment and validation of your order. Your e-tickets are attached to the order confirmation email.

How Early Should You Show Up To A Concert? If you get there early, you'll be able to attend your concert more efficiently. If you want to make an early start, arrive two hours before the show begins. If you have reserved seats, you should arrive 15 minutes before the start time.

How Late Should I Show Up To A Concert? If you arrive 30 minutes late and have reserved seats, you should not be late; if you arrive 30 minutes late, you should not be late. As previously stated, venues frequently set aside an hour or so before the concert to allow patrons to buy food, drinks, and merchandise.

So how long is a concert exactly? A rock concert is generally about 3 to 4 hours long. This depends on how many acts are on the lineup. Typically there are three performers for the night, with the headlining artist playing the longest set.

Call the Venue to Confirm Details

Although the venue won't be able to tell if your barcode is valid or not, they can confirm the section, seat number and show start time for you. If you review your ticket and are suspicious of its details, this may be a good option.

Ticketmaster

Ticketmaster is a great place to shop for tickets because of its return policy. The site gives you three days after your purchase to change your mind when you purchase tickets for events at venues participating in the website's Fan Guarantee program.

How long does Ticketmaster take to send tickets mobile?

Get your tickets within 10-14 business days.

May 12, 2022•Article

If you're using your mobile app, select “ticket details” to view your barcode number. Please Note: Barcodes may not be visible if there is ticket delivery delay or if you're viewing them through your digital wallet.

Due to Ticketmaster's canceling of live events because of the coronavirus pandemic, many customers seek compensation through a class-action lawsuit. The lead plaintiff of this legal effort was a past customer of Ticketmaster that was wrongfully denied a refund by the live event ticket seller.

National Ticketmaster Express number: 1-866-448-7849

Ticketmaster Express, Ticketmaster's national IVR automated phone line, is a quick and easy self-service method of buying tickets. This line is available 22 hours each day, 7 days a week!

Please note that all sales are final, and refunds are only allowed in limited circumstances, as explained in our Purchase Policy. If refunds for your event are approved by the Event Organizer, you will see a “Request a Refund” link in your online account.

Apple wallet tickets will not have aa barcode – just Tap the radio icon at any turnstile. If you see “can't find your tickets” or “don't have tickets” when you Sign In, you either used the wrong email address or tickets have not yet been transferred to the email address you used to Sign In.

Expiration is available for Apple Wallet templates only. Expiration is based on the pass creation date: the date when a pass link was created based on the template. Passes with no expiration set will expire according to pass type defaults: Boarding Pass/Event Ticket: Expires 30 days after pass creation.

Once you've purchased your mobile tickets on Ticketmaster, you can always rest assured you're getting the seats you paid for. The barcode on your mobile ticket includes technology to protect it, which means screenshots or printouts of your ticket will not be scannable.

How do I save a Ticketmaster ticket as a PDF?

Tap the link of the Event Name that you wish to save. Tap the button to add your tickets to your Apple Wallet or Google Pay App. Tickets will be saved on your phone for easy access. 'Download PDF' to save your tickets on your phone as viewable.

Mobile Entry Is Easy

Upon arrival to your event, locate your tickets in your Ticketmaster app or the mobile website. You'll show your ticket to the ticket scanner, your barcode is scanned – and you're in!

No. Your mobile ticket includes leading-edge technology with fraud protection, so you won't be able to use screenshots or print-outs.

These tickets are powered by a new and unique barcode that automatically refreshes every 15 seconds so it cannot be stolen or copied, keeping your tickets safe and secure. Your phone's your ticket, which you'll show to the ticket scanner, get your phone scanned – and you're in!

Not all events or tickets are available for Fan-to-Fan Resale. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale.

When a customer purchases an e-ticket, the e-ticket is emailed to them as a PDF file or stored in an online ticketing system. The e-ticket contains information such as the customer's name, flight number, seat number and other relevant details about the purchase.

An eticket comes as a PDF attached to an email, which you can either open from your email or in our app. Mobile Tickets are just like etickets, except you can only open them directly in our app and you need to 'activate' the ticket before you use it. Mobile Tickets can't be shared or used on more than one device.

No, please do not screenshot your e-ticket as the QR code may be blurred or not sufficiently accurate to scan.

Ticketmaster Entertainment, LLC. Phoenix, Arizona, U.S. U.S. The company's ticket sales are fulfilled digitally or at its two main fulfillment centers located in Charleston, West Virginia, and Pharr, Texas for both primary and secondary markets.

There is no need to print tickets thanks to e-tickets. In other words, e-ticket or online flight tickets have replaced the print ones. Passengers and airline company makes a contract through e-tickets. Passengers' ticket details are secured in the company's database through encryptions such as PNR.

Is Ticketmaster mobile only?

An electronic ticket (eTicket) can be a Mobile Entry or Print-at-Home ticket. Your tickets will be located in your account and will be available for you before the event. Visit My Account to locate your Electronic/eTicket type. Mobile Entry is the easiest and safest way to access tickets to your events.

When the sale starts, the queue is refreshed and starts again. Now you are in the final queue to buy tickets. In other words: it does not make sense to wait for our site already hours in advance. You are welcome, but it does not guarantee you a spot in the front row.

Yes, simply show your mobile boarding pass on a mobile phone, iPad, or Apple Watch and a valid form of identification to the TSA Agent at security to proceed.

Once you've purchased your mobile tickets on Ticketmaster, you can always rest assured you're getting the seats you paid for. The barcode on your mobile ticket includes technology to protect it, which means screenshots or printouts of your ticket will not be scannable.

Unlike the traditional ticket, the e-ticket is a ticket that can be printed at home in color or black and white from your printer connected to your computer. It uses a unique and different barcode for each ticket.

Paper. For event tickets that are more than passes, but artistic pieces rich in character, opt for a 12-point gloss cover paper stock. This thick, sturdy paper adds professionalism to your event's image and is durable in the pockets, wallets and purses of event attendees.